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Delivery Time & Charge

DELIVERY IN 8 WEEKS

Typically when ordering your doors online you will need to allow 8 weeks for delivery. Once you have placed your order online you will receive an email acknowledgement confirming your slot in production. Then just sit back knowing that your order is in safe hands and we will contact you upon completion to book in your delivery.

COST OF TRANSPORTING LARGE ITEMS

We offer one safe and reliable method of transport via palletised delivery by our partner transport company.

The total cost for delivery will be shown at the checkout and ranges between £50-£200 depending on your exact location. This single one-off charge will remain the same no matter how many doors you require and there are no hidden costs.

PACKAGING & HANDLING

Hand-made doors are heavy, valuable pieces of furniture that require a lot of extra care and packaging. Doorsan doors are supplied individually shrink wrapped and include heavy foam edge protection with corner covers for easy onsite handling. We use oversized solid wooden pallets and straps with bubble-wrap to keep doors safe & secure during their journey.

OFFSHORE & INTERNATIONAL DELIVERY

Delivery to offshore or remote locations can take a little longer and cost more than our standard method. For this type of order it is often more cost effective to ship direct from our Santomera factory base. If your postcode cannot be found via the online checkout please contact us with your requirements and we will provide the best solution.

RECEIVING YOUR DELIVERY

Once your order is ready we will contact you to arrange a weekday delivery slot, before placing an order online please consider;
- Delivery is to the curbside of your address and you will require two able bodied people available to unload your delivery.
- You must be available to check your goods when they arrive onsite
- We use large wagons, please advise if you have limited access or if you require a special vehicle such as one with a tail lift.

Ask A Question

We are here to answer any questions you have or to help you arrange a visit.